Tele caller

Company Description

Virat Feeds Private Limited is a leading provider of innovative solutions in the poultry industry. We are dedicated to delivering high-quality products that meet the diverse needs of our customers. Our commitment to excellence has made us a trusted name in the industry.

Role Description

This is a full-time on-site role for a Telecaller located in Panchkula. The Telecaller will be responsible for making outbound calls to potential and existing customers, providing information about products and services, addressing customer inquiries, and maintaining accurate call records. The Telecaller will also handle customer complaints and provide solutions, follow up on leads, and support the sales team.

Qualifications

• Excellent verbal communication and interpersonal skills
• Experience in customer service and telesales
• Ability to handle customer complaints and provide solutions
• Proficiency in using telecalling scripts and CRM software
• Strong organizational and time management skills
• High school diploma or equivalent; a bachelor's degree is a plus
• Prior experience in the poultry industry is a plus