1 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Tele caller in Zira, your role will involve managing both outbound and inbound calls, generating leads, and providing detailed information about products and services. You will be required to follow communication scripts, address customer inquiries, and maintain accurate customer databases. Scheduling appointments, tracking call outcomes, and ensuring customer satisfaction are key responsibilities. - Strong verbal communication skills - Active listening abilities - Clear articulation - Prior experience in customer service - Proficiency in using call center software, CRM systems, and basic computer skills - Goal-oriented mindset - Ability to meet targets - Work effectively under pressure - Excellent time management and organizational skills Qualifications: - High school diploma or equivalent; additional certifications are advantageous - Experience in the travel industry is considered a beneficial asset,

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