Tele caller

Company Description

Suman Electricals - India is a well-established company in the electrical and manufacturing sector. Based in Meerut, Uttar Pradesh, the company operates from its facility located at E-60,61 Udyog Puram, Meerut Uttar Pradesh. Known for its dedication to quality and innovation, Suman Electricals serves a wide range of clients with reliable electrical solutions. The company continues to grow and contribute to the industry by offering specialized products and services in the electrical manufacturing domain.

Role Description

This is a full-time on-site position based in Meerut for a female Tele caller role at Suman Electricals - India. The Tele caller will be responsible for contacting prospective and existing clients to provide product information, address inquiries, and promote sales. Day-to-day tasks include making outbound calls, following up on leads, maintaining accurate records of interactions, and providing exceptional customer service. The role may also involve resolving customer queries and contributing to lead generation and sales growth.

Qualifications

• Strong communication and interpersonal skills
• Proficiency in handling sales-related inquiries and providing product information
• Basic knowledge of customer relationship management and proficiency in using telecommunication tools
• Ability to work effectively in a team and independently in a fast-paced environment
• Fluency in Hindi and English for effective client communication
• Previous experience in telecalling, customer service, or sales roles is a plus
• Graduate or equivalent; a degree in business, marketing, or a related field is advantageous