Tele Caller/ Sales Coordinator

Job Description

Job Title: Telecaller Executive Reports To: Manager About Us: We are a leading solar manufacturing company committed to providing sustainable energy solutions. Our innovative products and customer-centric approach help shape a cleaner, greener future. Job Summary: We are seeking a proactive and organized Telecaller Executive to join our team. The ideal candidate will be responsible for facilitating communication between teams, managing leads, and ensuring seamless coordination to support sales activities. This role is crucial for driving customer engagement and achieving business growth. Key Responsibilities: B2C Calling: Engage with potential customers, explain product offerings, address inquiries, and build strong relationships. Make outbound calls to potential clients to introduce our services and generate leads. · Handle customer inquiries, provide information about products and services, and address any concerns. · Schedule appointments and follow up with clients to maintain customer satisfaction. · Achieve weekly and monthly targets for lead generation. · Manage and route incoming calls to the appropriate individuals or departments. · Provide accurate information about the company and its services to clients. · Handle and resolve customer queries, redirecting complex issues to the appropriate department. Required Skills & Qualifications: Excellent command of English with strong communication and interpersonal skills. Minimum graduate degree in any stream. 1 to 3 years of relevant experience in a similar Telecaller role. Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools. Ability to multitask, prioritize, and work independently in a fast-paced environment. Job Types: Full-time, Permanent Pay: ₹8,630.64 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Experience: Telecaller: 1 year (Required) Location: Bhandup West, Mumbai, Maharashtra (Required) Work Location: In person Application Deadline: 30/04/2025 Expected Start Date: 19/06/2025