Tele Caller

• Make

  outbound and inbound calls

  to prospective clients based on provided databases or leads
• Generate and qualify

  sales leads

  for solar, infrastructure, and EPC services
• Explain

  company profile, services, and project offerings

  clearly to potential clients
• Understand customer requirements and

  identify business opportunities

• Schedule

  meetings / site visits / follow-up calls

  for the sales or technical team
• Maintain accurate

  call records, lead status, and follow-up details

  in CRM or Excel
• Conduct

  regular follow-ups

  to nurture leads and move them through the pre-sales funnel
• Coordinate with

  sales, technical, and estimation teams

  for proposal support
• Share feedback on

  market trends, customer responses, and competitor activity

• Meet

  daily/weekly calling targets

  and lead-conversion objectives
• Handle basic customer queries and ensure

  professional communication

  at all times
• Support sales team in

  quotation follow-ups and document collection

  when required

  Role & responsibilities

Preferred candidate profile

• Graduate / Diploma / 12th pass (any discipline)
  

• 0 to 6 years of experience

  in telecalling, pre-sales, inside sales, or lead-generation roles
• Experience in

  B2B services, solar, infrastructure, real estate, EPC, or construction

  preferred
• Strong

  verbal communication skills

  in Hindi & English (local language is an added advantage)
• Confident in making

  outbound calls

  , explaining services, and handling customer queries
• Ability to

  identify and qualify leads

  based on customer requirements
• Comfortable working with

  daily calling targets and follow-up schedules

• Basic working knowledge of

  MS Excel, CRM tools, or lead-management sheets

• Good listening skills with a

  customer-centric and persuasive approach

• Self-motivated, disciplined, and able to work independently
  
• Professional attitude, polite calling etiquette, and result-oriented mindset
  
• Willingness to learn about

  solar EPC projects, infrastructure services, and technical offerings