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Tele Caller

Krishna Jewellers Pearls & Gems Private Limited

1 - 3 years

1 - 3 Lacs

hyderabad

Posted:None| Platform:

Apply

Skills Required

communication skills customer support time management problem solving telecalling expertise e-commerce knowledge adaptability records management sales etiquette coordination skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Job Type:

Role Overview:

Key Responsibilities:

Call customers to confirm online orders before processing.
Handle customer queries politely, professionally, and efficiently.
Maintain accurate records of customer confirmations and feedback.
Coordinate with the dispatch/logistics team to ensure smooth order processing.
Provide timely updates to the management regarding order status and customer concerns.

Requirements:

Male/Female candidates with prior experience in the jewellery industry (Silver, Pearls & Gold).
Excellent communication skills in
English, Hindi, and Telugu
.
Previous experience in telecalling or customer service is mandatory.
Basic knowledge of order management in
e-commerce platforms
will be an added advantage.
Strong customer handling skills with a polite and positive attitude.

Work Timings:

9 hours of duty

Benefits:

Competitive salary
Opportunities for professional growth within the organization
Health insurance
Provident Fund
Paid Leave
Daily Snack
Yearly Bonus
A supportive and friendly work environment

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