Tele caller for real estate and Team leader

1 - 5 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for generating property leads, conducting outbound calls, engaging with potential clients, and responding to customer queries as a Telecaller. As a Team Leader, you will oversee a team, ensure sales targets are met, monitor team performance, and provide guidance and support to team members. Both roles require consistent communication with clients, maintaining records of calls and leads, and delivering excellent customer service to fulfill clients' real estate needs. Key Responsibilities: - Generate property leads through outbound calls - Engage with potential clients and respond to their queries - Oversee a team to ensure sales targets are met - Monitor team performance and provide guidance and support - Maintain records of calls and leads - Deliver excellent customer service to meet clients' real estate requirements Qualifications: - Strong communication, active listening, and interpersonal skills - Ability to manage and mentor a team while meeting sales targets - Proficiency in customer relationship building and lead conversion - Organizational skills to maintain records and coordinate tasks effectively - Basic understanding of the real estate industry is advantageous - Proficiency in using call management systems or CRM tools is a plus - Problem-solving skills and a customer-oriented approach - Minimum educational qualification of a Bachelor's degree in any field You will be responsible for generating property leads, conducting outbound calls, engaging with potential clients, and responding to customer queries as a Telecaller. As a Team Leader, you will oversee a team, ensure sales targets are met, monitor team performance, and provide guidance and support to team members. Both roles require consistent communication with clients, maintaining records of calls and leads, and delivering excellent customer service to fulfill clients' real estate needs. Key Responsibilities: - Generate property leads through outbound calls - Engage with potential clients and respond to their queries - Oversee a team to ensure sales targets are met - Monitor team performance and provide guidance and support - Maintain records of calls and leads - Deliver excellent customer service to meet clients' real estate requirements Qualifications: - Strong communication, active listening, and interpersonal skills - Ability to manage and mentor a team while meeting sales targets - Proficiency in customer relationship building and lead conversion - Organizational skills to maintain records and coordinate tasks effectively - Basic understanding of the real estate industry is advantageous - Proficiency in using call management systems or CRM tools is a plus - Problem-solving skills and a customer-oriented approach - Minimum educational qualification of a Bachelor's degree in any field

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