45 Customeroriented Approach Jobs

As a Relationship Intern in the Financial Services sector, your primary role will be to support the virtual relationship management efforts and drive account openings and trade activations for the digital investment platform, Dhanush. This internship offers a valuable opportunity to gain practical experience in client communication, acquisition, and relationship management within a professional financial services environment. **Key Responsibilities:** - Conduct outbound calls to newly registered and existing Dhanush clients to drive account engagement. - Clearly explain the benefits, features, and usage of Dhanush's trading and investment platform. - Guide clients through their trade executi...

Role Overview: You will be joining SIPO as a Tech Support Executive, where your primary responsibility will be to provide remote technical assistance to restaurant and hospitality clients. This role requires excellent communication skills, technical expertise, and a customer-first approach. Key Responsibilities: - Guide clients through remote installation and setup of various SIPO modules such as POS, KDS, Online Ordering, Admin Panel, and Self-Service Kiosks - Provide remote technical support via phone, AnyDesk, email, and chat - Troubleshoot and resolve technical issues related to SIPO applications and integrations - Assist clients with system configuration, settings adjustments, and custo...

Role Overview: You will be responsible for handling inbound customer calls, resolving issues efficiently, maintaining customer satisfaction, and escalating unresolved issues. Your role will require you to have good communication skills in English, basic computer knowledge, and a polite, patient, and customer-oriented approach. Additionally, you should be able to work in a fast-paced environment. Key Responsibilities: - Handle inbound customer calls for queries, complaints, or service support. - Resolve issues efficiently and provide accurate information. - Maintain customer satisfaction through effective communication and problem-solving. - Escalate unresolved issues. Qualification Required:...

As an Admin and Sales Executive, you will play a crucial role in managing daily office operations and supporting the sales and client engagement process at the Bangalore branch. Your responsibilities will include: - Overseeing daily office operations to ensure smooth functioning. - Supporting the sales team in their activities. - Engaging with clients in a professional and customer-oriented manner. The role requires strong coordination skills and effective communication to maintain a productive work environment. This is a full-time position that requires you to work in person at the Bangalore branch. As an Admin and Sales Executive, you will play a crucial role in managing daily office opera...

As a Customer Support Executive at our company, your role will involve handling inbound customer calls for queries, complaints, or service support. You will be expected to resolve issues efficiently and provide accurate information to the customers. Maintaining customer satisfaction through effective communication and problem-solving will be a key responsibility. In case of any unresolved issues, you should escalate them appropriately for resolution. Qualifications Required: - Good communication skills in English. - Basic computer knowledge including typing, CRM usage, and data entry. - Polite, patient, and customer-oriented approach. - Ability to work in a fast-paced environment. - Comforta...

You will be responsible for generating property leads, conducting outbound calls, engaging with potential clients, and responding to customer queries as a Telecaller. As a Team Leader, you will oversee a team, ensure sales targets are met, monitor team performance, and provide guidance and support to team members. Both roles require consistent communication with clients, maintaining records of calls and leads, and delivering excellent customer service to fulfill clients' real estate needs. Key Responsibilities: - Generate property leads through outbound calls - Engage with potential clients and respond to their queries - Oversee a team to ensure sales targets are met - Monitor team performan...

As a Partner Support Associate, your role involves handling incoming calls from clients and customers, providing exceptional customer service support, and resolving routine questions related to clients" services or in-store offerings. You will work collaboratively with other team members and departments to ensure customer satisfaction and loyalty. Your key responsibilities include: - Answering incoming calls from customers on weekdays and weekends, responding promptly and professionally to their questions. - Providing accurate and complete information to customers using applicable tools, resources, and outlined procedures. - Understanding the company's products and services to effectively ad...

**Job Description:** As a customer service representative at our company, you will be responsible for handling inbound customer calls for queries, complaints, or service support. Your main role will involve resolving issues efficiently and providing accurate information to customers. Maintaining customer satisfaction through effective communication and problem-solving will be crucial in this role. In addition, you will be expected to escalate unresolved issues to the appropriate channels. **Key Responsibilities:** - Handle inbound customer calls for queries, complaints, or service support. - Resolve issues efficiently and provide accurate information. - Maintain customer satisfaction through...

As a Collections Officer at Margadarsi Chit Fund Private Limited, you will be responsible for managing collection processes and ensuring prompt and effective cash recovery. With a customer-centric approach, you will interact with clients and internal teams, utilizing your strong communication skills to facilitate clear and concise exchanges. Your proficiency in cash collection will be crucial in efficiently managing and processing financial transactions on the field. Your experience with field collection will enable you to handle in-person negotiations and recoveries effectively. Key Qualifications and Skills: - Strong communication skills for effective interaction with clients and internal ...

Role Overview: As a Customer Support Specialist, your main responsibility will be to provide timely and professional support to customers through chat, email, and calls. You will need to understand and resolve software-related issues by guiding users through technical steps. Additionally, you will collaborate with technical and development teams to escalate and track unresolved issues. Keeping records of customer interactions and solutions provided will be an essential part of your role. You will also be involved in assisting in software demo, onboarding, and training sessions for new clients. Gathering customer feedback to help improve product performance and usability will also be a key as...

As a Training Director at Sutherland, you will be responsible for the end-to-end training delivery across the organization. Your main responsibilities will include: - Creating, facilitating, and/or revising training materials and documents to equip staff with necessary skills and knowledge. - Building a Global Framework for Collections that can be implemented across various Geos. - Overseeing performance goals and the alignment of training programs across Collection accounts. - Establishing and maintaining communication with clients and/or team members to understand needs, resolve issues, and meet expectations. - Overseeing new hire, progression, and enhancement training; providing feedback ...

As an LMS Specialist, your role involves providing customer service support to clients and customers. You will handle incoming calls, respond to inquiries promptly and professionally, and ensure the highest level of service to customers. Working collaboratively with team members and other departments, you will strive to enhance customer satisfaction and loyalty. Your responsibilities include overseeing the activities of other team members within the team. Your duties and responsibilities will include: - Answering incoming calls from customers, addressing their questions with accuracy and completeness. - Using the company's tools and resources to provide customers with the necessary informati...

Role Overview: As a Travel Executive, you will be responsible for promoting and booking travel arrangements for clients with the goal of enhancing satisfaction and building a loyal clientele. Your tasks will involve researching various destinations, diagnosing client specifications, and suggesting appropriate travel packages. Additionally, you will organize all aspects of travel, provide travelers with relevant information, manage deposits and balances, utilize promotional techniques, handle complaints, and stay updated on tourism trends by attending conferences. Key Responsibilities: - Research destinations, prices, and travel options - Diagnose client requirements and recommend suitable tr...

As a Solution Consultant at Michelin, your role involves contributing to defining IT solutions that align with business ambitions and understanding business processes. You will work towards offering the best compromise between Standardization, Simplification, and Customization to meet business needs. Collaboration with the Product Architect and Product Owner is essential to ensure the proposed IT solution adheres to principles of support, maintainability, scalability, and performance. Your primary mission is to guarantee that customers obtain the anticipated business benefits as outlined in the business case. Key Responsibilities: - Offer the best compromise between Standardization and Simpl...

As a Solution Consultant at Michelin, your role involves contributing to defining IT solutions that align with business ambitions and understanding business processes. You will work towards offering the best compromise between Standardization, Simplification, and Customization to meet business needs. Collaboration with the Product Architect and Product Owner is essential to ensure the proposed IT solution adheres to principles of support, maintainability, scalability, and performance. Your primary mission is to guarantee that customers obtain the anticipated business benefits as outlined in the business case. Key Responsibilities: - Offer the best compromise between Standardization and Simpl...

Role Overview: As a Technical Support Specialist, your primary responsibility is to provide hardware and software support to customers, ensuring quick and efficient resolution of technical issues. You will troubleshoot a variety of devices including laptops, desktops, printers, and servers, as well as software systems such as Microsoft Office and point-of-sale systems. Your role involves capturing customer interactions, documenting them in the CRM database, and collaborating with colleagues to identify trends in customer inquiries. Additionally, you will have the opportunity to escalate potential product issues to the relevant teams for further improvements. Key Responsibilities: - Provide h...

As a Sales Staff intern at realtorHadi.com, your role will involve engaging in daily activities to support the sales team. You will be responsible for reaching out to potential clients, nurturing relationships, coordinating sales activities, and assisting in the preparation of sales reports. Additionally, you will work closely with the sales team to understand market trends and customer needs. This internship is a hybrid role based in Kochi, with the flexibility of some work from home. Key Responsibilities: - Reach out to potential clients and nurture relationships - Coordinate sales activities - Assist in the preparation of sales reports - Work closely with the sales team to understand mark...

Role Overview: As a Manager/Deputy Manager/Assistant Manager Sales at one of India's leading engineering companies, your primary responsibility will be to drive business development in the assigned region. With strong competencies in Diesel/Petrol Engines, Gensets, Farm Equipment, and Construction Equipment, you will play a crucial role in achieving sales targets and promoting GCL DG sets across various business segments. Your focus will be on ensuring excellent customer experience throughout the pre-sales, sales, and post-sales phases. Leveraging your regional sales expertise, preferably in the DG sets industry, will be key to your success in this role. Key Responsibilities: - Achieve assig...

As a Client Relationship Intern at the financial services firm located in Trinity Towers, AJC Bose Road, Bhowanipore, Kolkata, West Bengal, you will play a crucial role in supporting telecalling efforts and driving account openings and activations for the digital investment platform, Dhanush. This 3 - 6 months internship offers a valuable opportunity to gain practical experience in client communication, acquisition, and relationship management within a professional financial services environment. **Key Responsibilities:** - Conduct outbound calls to newly registered and existing Dhanush clients to drive trading activity. - Clearly explain the benefits, features, and usage of Dhanush's tradin...

As a customer service representative, your role will involve handling inbound customer calls during the rotational night shift of 9 hours between 6 PM to 6 AM. Your key responsibilities will include: - Handling inbound customer calls for queries, complaints, or service support. - Resolving issues efficiently and providing accurate information. - Maintaining customer satisfaction through effective communication and problem-solving. - Escalating unresolved issues to ensure timely resolution. To excel in this role, you should possess the following qualifications: - Good communication skills in English. - Basic computer knowledge including typing, CRM usage, and data entry. - Polite, patient, an...

As an IT Support Executive at our company, your role will involve providing technical support, troubleshooting hardware and software issues, and ensuring smooth IT operations. You should have a basic understanding of IT systems, strong problem-solving skills, and a customer-oriented approach. Key Responsibilities: - Provide first-level technical support to employees/customers via phone, email, or in person. - Troubleshoot and resolve hardware, software, and network issues in a timely manner. - Install, configure, and update operating systems, software, and applications. - Maintain and manage IT assets, ensuring proper documentation of hardware and software inventory. - Set up and manage user...

**Job Description:** As an Outbound Sales Representative at DS Tours And Travels Pvt. Ltd., your role will involve generating leads, conducting outbound sales activities, nurturing client relationships, and effectively communicating with potential customers regarding travel packages and services. Your responsibilities will include: - Utilizing your Inside Sales and Outbound Sales skills to identify and pursue sales opportunities - Demonstrating strong interpersonal skills and effective communication abilities to engage with customers - Showcasing experience in Lead Generation to drive business growth - Adopting a customer-oriented approach to understand and meet clients" travel needs - Colla...

You will be responsible for providing excellent customer service in a fast-paced environment, demonstrating strong communication skills and a customer-oriented approach. You should be able to remain calm under pressure, possess technology skills including point-of-sale systems and inventory management software, and exhibit reliability, punctuality, flexibility, and collaboration skills. Key Responsibilities: - Provide excellent customer service - Utilize technology skills for point-of-sale systems and inventory management - Maintain reliability and punctuality - Demonstrate flexibility and collaboration with team members Qualifications Required: - Strong communication skills - Customer-orien...

As a Service Engineer Trainee at Inkarp Instruments, you will be an integral part of the Technical Services team, receiving comprehensive on-the-job training to excel in various tasks related to laboratory, analytical, and scientific instruments. This role provides an excellent opportunity for fresh graduates to kickstart their career in technical support and instrumentation services. Key Responsibilities: - Assist in the installation and commissioning of scientific instruments at customer sites under supervision. - Support preventive and corrective maintenance activities. - Learn to troubleshoot and repair instruments both on-site and remotely. - Assist in AMC (Annual Maintenance Contract) ...

As part of the Global Business Services (GBS), you will oversee the Finance Operations for Direct-to-Consumer (DTC) channels, including Retail, eCommerce, and Omnichannel. You will play a pivotal role in driving operational excellence, compliance, and process standardization to ensure accuracy, timeliness, and control in financial accounting processes directly impacting business performance. - Lead, mentor, and develop the DTC Finance Operations team to deliver against SLAs and KPIs, ensuring operational efficiency and high-quality service delivery. - Oversee the accurate execution of accounting activities, including bank statement posting, account reconciliations, inventory accounting, and ...