Tele Caller Executive

Fist Innovations Pvt Ltd is looking for enthusiastic and articulate Telecallers to join our growing team. We are looking for candidates with excellent communication skills in Malayalam & English to assist our clients and drive business goals.

We offer flexible work options including Full-time, Part-time, and Freelance roles to suit your schedule.

Key Responsibilities:

• Make outbound calls to potential customers/clients to explain our products/services.
• Handle inbound queries and provide accurate information to customers.
• Maintain a positive and professional attitude while communicating with clients.
• Record call details and customer feedback in the database/Excel.
• Follow up on leads and ensure customer satisfaction.
• Coordinate with the internal team to resolve customer issues.

Requirements:

• Language Proficiency: Fluent speaking skills in Malayalam & English are mandatory.
• Bonus Skills: Knowledge of Hindi or any other Indian language is highly preferred and will be considered an added advantage.
• Graduation in any discipline is mandatory
• Excellent verbal communication and listening skills.
• Basic computer knowledge (MS Excel, Email, etc.).
• Prior experience in telecalling or customer support is a plus (but freshers are welcome to apply).

Work Schedule:

• Working Days: Monday to Saturday.
• Shift: Day Shift

Why Join Us?

• Flexible working models (Full-time, Part-time, & Freelance available).
• Competitive salary packages and performance-based incentives.
• Supportive work environment and growth opportunities.

How to Apply:

Interested candidates, please send your updated resume to: hr@fistinnovations.com

(Please mention "Telecaller Application - [Your Name]" in the subject line)

Job Types: Full-time, Part-time, Freelance
Contract length: 12 months

Pay: ₹10,000.00 - ₹22,000.00 per month

Expected hours: 20 per week

Benefits:

• Cell phone reimbursement

Work Location: In person