Tele Caller Executive

Job Title: Telecaller / Telesales Executive

Department: Sales
Location: Govt , Cyberpark, Calicut
Employment Type: Full-time

Job Summary:

We are looking for a motivated and confident Telecaller to handle inbound and outbound calls to potential or existing customers. The ideal candidate should have excellent communication skills, a customer-oriented approach, and the ability to achieve targets efficiently.

Key Responsibilities:

• Make outbound calls to prospective customers to promote products/services.
• Handle inbound customer inquiries and provide accurate information.
• Maintain and update customer databases with call details and feedback.
• Follow up on leads and convert them into confirmed sales or appointments.
• Achieve daily/weekly/monthly call and conversion targets.
• Handle customer complaints or objections professionally and escalate when necessary.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Collaborate with the sales and marketing teams to improve customer reach and experience.

Key Skills & Requirements:

• Education: Bachelor of Degree in any Branch of Study
• Experience: 0–1 years (Freshers can apply; prior telesales/customer support experience preferred).
• Excellent communication skills in [English/Hindi/Regional Language as required].
• Good convincing and negotiation skills.
• Basic computer knowledge (MS Office, CRM tools, data entry).
• Ability to handle pressure and meet sales targets.
• Positive attitude, self-motivated, and team player.

Benefits:

• Fixed salary + performance-based incentives.
• Training and career growth opportunities.
• Supportive work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person