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RV Educational Institutions
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Tele Caller- Admissions

Tele Caller- Admissions

RV Educational Institutions

0 - 5 years

3 - 5 Lacs

bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

lead generation telecalling admissions counselling follow ups

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Role Objective:

To connect with prospective students and parents, provide accurate programme information, and drive conversions from lead to completing the application through effective communication and consistent follow-up.

Key Responsibilities:

1. Lead Management and Follow-up

Contact and engage with leads generated through outreach, digital platforms, organics and walkins.
Record and update all interactions accurately on CRM.
Make multiple follow-up calls and send reminder messages/emails to encourage application initiation and completion.

2. Information Sharing and Conversion Support

Share key details on RVU programmes, USPs, eligibility, and application procedures.
Support applicants in filling forms and paying the application fee.
Call for participation in open houses, as and when scheduled.

3. Admission Stage Follow-ups

Follow up on offer letter acceptance, registration fee, and instalment payments.
After Class 12 (or equivalent) results, coordinate with students and parents for submission of original documents and completion of admission formalities.

4. Withdrawal Assistance

Handle basic withdrawal-related queries and ensure collection of required documents in line with RVUs refund policy.

Preferred candidate profile

Excellent verbal communication skills in English and Kannada. Hindi is an advantage.
Strong listening, persuasion, and relationship-building skills.
Basic computer proficiency with MS Office and CRM tools.
Target-driven and comfortable handling high call volumes.
Attention to detail and data accuracy in documentation.

Educational Qualification:

Bachelors degree in any discipline.

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