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Deutsche Bank
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Technology Service Specialist, Associate

Technology Service Specialist, Associate

Deutsche Bank

5 - 10 years

8 - 12 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

oracle informatica powercenter authorization unix authentication performance tuning unit testing java development sql plsql spring spring boot java wintel linux shell scripting tivoli perl etl aws informatica data integration netcool middleware

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role :
Job Title - Technology Service Specialist, Associate
Location - Bangalore, India
Role Description

Provide level 2 production services for Enterprise Shared Services Applications.

Understand support process (as per ITIL) and escalation procedures, become fully conversant with all support tools that will be used to provide effective support.

Need to review application/platform changes and ensure all mandatory artefacts attached so that risks associated with change are understood and mitigation done.

Need to resolve Incidents and Service requests

Will need to participate in Incident management/Problem management process in person and follow escalation processes along with sending notification to clients periodically.

Gain detailed knowledge of all business flows, the application architecture and the hardware configuration for supported applications.

Ensure timely delivery of key data feeds within SLAs. Consistently achieve maximum availability (up time) for critical functionality.

Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs

Your key responsibilities

5+ years of hands-on experience in Java development with expertise in Informatica Power Center, Unix and Oracle - Exacc.

Strong experience in front-end technologies (Unix, sql/plsql).

Proven experience in performance tuning and optimization of large applications (including Oracle databases).

Hands-on experience with unit testing frameworks and automated testing tools.

Experience Automated deployments.

Strong understanding of authentication and authorization concepts

Basic understanding of Unix/Linux commands.

Exposure to messaging middleware Cloud is an added advantage.

Your skills and experience

5+ years working experience in financial institution in providing IT support and dealing with business users on support or requirement gathering

Getting things done in large organizations understanding of where to use processes and how to build and operate a network

Work across countries, regions and time zones with a broad range of cultures and technical capability

Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and with executive levels. Relationship management skills

Experience working with virtual and global teams / Intercultural awareness

Experience with using UNIX, Linux, Wintel, Perl/Shell scripting, as well as ability to write SQL to extract and patch data in Oracle databases and EXACC. Understanding with JAVA and .Net

Experience of Monitoring tools such as Geneos, Netcool, Tivoli

Experience in ETL tool like Informatica Power Center, Informatica Cloud Data Integration understanding and exposure upgrading the Technology

Understand Informatica architecture, repository database, and data transformation dataflow as part of ETL processing and migrating to latest version

Exposure to one of the Scheduler tools Control-M (one scheduling tool)

Desirable

Strong written and oral communication, interpersonal and organization skills. Team player, with strong collaboration skills and ability to communicate at all levels. Proven analytical and problem-solving abilities, with a keen attention to detail

Strong understanding of analytical and problem-solving skills

https://www.db.com/company/company.html
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

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Technology Service Specialist, Associate