Technology Program Manager

Role Overview

Technical Program Manager

Infrastructure and Storage technologies

Program and Change Management

Key Responsibilities

• Program Management Leadership
• Lead and drive multiple concurrent infrastructure/storage-related initiatives at a program level, ensuring alignment with strategic objectives.
• Define, establish, and track program governance structures, KPIs, and program milestones.
• Manage dependencies, risks, and cross-functional deliverables across multiple projects.
• Change Management
• Serve as the change leader for infrastructure transformation initiatives, ensuring smooth adoption of new technologies, tools, and processes.
• Develop and execute change management strategies, including communication plans, stakeholder engagement, and training programs.
• Establish a framework for tracking adoption, measuring impact, and managing organizational readiness.
• Communication & Stakeholder Management
• Act as the key liaison between global delivery teams and US-based stakeholders, providing clear updates, executive-level reporting, and risk/issue management.
• Facilitate leadership reviews, steering committee updates, and business alignment sessions.

• Hands-On Program Ownership
• Demonstrate a hands-on program management approach, going beyond reporting to actively drive outcomes in planning, execution, and delivery.
• Partner with technical SMEs (in infrastructure/storage domains) to ensure program deliverables meet both technical and business expectations.
• Team Collaboration & Global Coordination
• Work closely with onshore (US) and offshore teams ensuring overlap during 8 AM4 PM EST/CST timezones.
• Foster a highly collaborative and transparent working environment across distributed teams.
  

Required Qualifications

• Experience:
• 10+ years in Program Management, with at least 5+ years in Infrastructure/Storage programs.
• Proven expertise in end-to-end change management, including stakeholder engagement, adoption tracking, and organizational readiness.
• Demonstrated ability to lead large-scale infrastructure or transformation programs across geographies.
• Skills & Knowledge:
• Strong knowledge of Infrastructure domains storage, servers, data center modernization, or cloud-related programs.
• Program management certifications (PMP, PgMP, MSP, or equivalent) preferred.
• Change management certification (e.g., Prosci, ACMP) would be a strong plus.
• Ability to manage budgets, forecasts, and vendor engagements when required.
• Excellent communication, leadership, and influencing skills, with the ability to manage executive stakeholders.
  

Additional Details

• Location: Open (remote possible); must be able to support US EST/CST time zones (8 AM 4 PM).