Technology Delivery Head

Job Summary

Technology Delivery Head

The incumbent will play a pivotal role in aligning IT strategy with business goals, driving innovation across platforms like Oracle ERP, Salesforce CRM, low-code applications, and Data & Analytics, while managing cross-functional teams and vendor relationships. The role demands high-level technical expertise, strategic foresight, and operational excellence.

Key Responsibilities

Strategic and Technical Leadership

• Develop and implement Cummins Indias IT strategy and roadmap aligned to overall business objectives.
• Serve as a corporate authority and expert in Cummins technology stack, advising on current and emerging technologies.
• Provide consultative guidance to high-impact, complex IT projects and ensure delivery excellence across platforms.

Technology Delivery & Oversight

• Lead delivery teams responsible for Oracle ERP, Salesforce CRM, low-code platforms, and Data & Analytics services.
• Ensure seamless end-to-end delivery of technology solutions through close collaboration with internal business and functional stakeholders.
• Drive the execution of application and platform strategies to support business needs.

Team & Vendor Management

• Lead, mentor, and grow a high-performing team of senior IT professionals.
• Foster a culture of innovation, continuous learning, and technical excellence within the IT team.
• Manage third-party vendors to ensure optimal delivery, compliance, and alignment with Cummins quality standards.

Governance & Compliance

• Define and enforce technology standards, policies, and procedures with a focus on data protection and regulatory compliance.
• Oversee IT budgeting, resource planning, and performance monitoring.
• Promote best practices in information security and enterprise architecture.

Advisory & Influence

• Partner with leadership to identify IT opportunities and influence long-term strategies.
• Act as a thought leader and mentor across the IT function.
• Represent Cummins in industry forums, conferences, and internal strategy sessions.

External Qualifications and Competencies

Skills and Competencies

Technical & Strategic

• Tech Savvy & Strategic Mindset:

  Able to anticipate and adopt innovations; shape IT direction to meet business outcomes.

• Business Architecture Design:

  Capable of creating capability maps and aligning technology initiatives with strategic business goals.

• Problem Solving:

  Expert at navigating complexity and solving high-impact business-technology challenges.

Leadership & Communication

• People Management:

  Proven experience managing large, diverse technology teams.

• Vendor Management:

  Skilled in leading multi-vendor engagements and negotiations.

• Influence & Facilitation:

  Effective at gaining buy-in from stakeholders through persuasive communication and active facilitation.

Core Competencies

• Builds Networks
• Communicates Effectively
• Cultivates Innovation
• Global Perspective
• Manages Complexity and Ambiguity
• Organizational Savvy
• Values Differences
• Nimble Learning

Additional Responsibilities Unique to this Position

Qualifications

• Bachelors or Masters degree in Computer Science, Information Technology, Business, or a related field.
• 15+ years of progressive experience in IT leadership, delivery, and strategy across large-scale organizations.
• Strong understanding of Oracle ERP technologies, CRM (preferably Salesforce), analytics platforms, and low-code development tools.

Must have Experience

• Deep knowledge of Cummins technology landscape and business processes.
• Participation in external technology forums, with published papers or speaking engagements.
• Experience managing IT budgets, strategic planning, and compliance standards in a global enterprise setting.
• Must be aware of agile methodology and devops.

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