Technical Trainer and Coordinator

Key Responsibilities:

1. Post-sales Implementation:
- Oversee the seamless implementation of the Codevidhya curriculum in partner schools.- Coordinate with school administrators, teachers, and stakeholders to ensure a clear understanding and effective adoption of our educational programs.

2. Relationship Management:
- Act as the primary point of contact for partner schools, building and maintaining strong relationships with key decision-makers and stakeholders.- Proactively engage with school personnel to understand their needs, address concerns, and provide ongoing support to enhance satisfaction.

3. Account Handling:
- Solely manage and nurture assigned school accounts, monitoring progress and curriculum utilization.- Address challenges or issues that arise, identifying opportunities for growth, expansion, and additional support.

4. Training and Support:
- Conduct comprehensive training sessions and workshops for teachers, students, and school staff on the Codevidhya curriculum.- Provide ongoing support to address technical or operational queries, ensuring a smooth implementation process.

5. Reporting and Analysis:
- Gather feedback from schools, monitor progress, and generate regular reports on curriculum effectiveness and impact.- Utilize data to identify areas for improvement, optimize processes, and contribute to continuous enhancement.

6. Documentation:
- Maintain detailed task sheets and call records on a daily basis to ensure accurate tracking and reporting.

Qualifications:

- Bachelor's or Master's degree in computer education or a diploma in computer science.
- Proven experience in account management or customer success roles, preferably in the education or tech industry.- Excellent communication and interpersonal skills to build rapport with diverse stakeholders.- Strong organizational and time-management abilities to handle multiple school accounts simultaneously.- Problem-solving mindset with the ability to proactively address challenges and find effective solutions.- Familiarity with educational technology, curriculum implementation, and teaching methodologies is a plus.

Looking for someone ready to make a significant impact in the education sector and have the skills to drive successful curriculum implementation.

Job Types: Full-time, Permanent

Pay: From ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person

Expected Start Date: 01/08/2025