Technical Telesales Executive (Female Candidate Only)

You will be responsible for leveraging inbound and outbound telephone calls to meet sales targets as a Technical Telesales Executive. Your duties will include cross-selling or up-selling products, handling incoming calls, managing customer inquiries, and maintaining call records. Additionally, you will need to collaborate with various departments to address customer complaints effectively. The ideal candidate should possess strong persuasion skills and excel in a high-pressure work environment. A successful Technical Telesales Executive will adhere to sales scripts, exhibit exceptional communication, negotiation abilities, and deliver top-notch customer service. Responsibilities: - Contacting potential and existing customers to promote company products and services. - Accurately documenting customer purchase orders. - Processing customer purchases efficiently. - Generating leads for the external sales team. - Managing customer accounts to ensure satisfaction and encourage repeat business. - Building lasting relationships with customers. - Utilizing sales scripts to drive sales and handle customer objections. - Acquiring in-depth knowledge of products and services to offer tailored recommendations based on customer needs. - Consistently meeting or surpassing daily and monthly call volume and sales targets. Requirements: - Preferably a Diploma or Degree in Engineering with a diploma in Sales, business management, or an associates degree in marketing, communications, business administration, or a related field. - Proven experience as a Technical Telesales Executive. - Proficiency in Microsoft Office applications. - Ability to follow scripts effectively. - Strong negotiation and consultative sales skills. - Excellent organizational and problem-solving abilities. - Outstanding communication and customer service proficiencies.,