Receive customer enquiries, evaluation of specifications, requirement analysis, and understand customer challenges, process requirement, providing solutions. To undertake technical discussion as and when required with internal as well with customer Manage to create competitive and best cost proposal, solution optimization Submitting proposal / offers in accordance with the requirements Managing Opportunity Management Systems and providing Inputs to Sales team or self-actions for internal sales. Order booking, order processing supports and file handover to commercial team or Project team as per the nature of order. Arranging and attending kick-off meeting with project, Quality, Production, Engineering for proper job handover. Explanation of techno-commercial terms. Preparation of documents as per the internal processes for execution Coordination and follow-up with customers, internal team and reviews and reporting. Undertake and execute Internal / Inside sales and negotiate with regular and repeat customers and deal closures Preparation of Monthly Information Systems Knowledge of in various industrial heating products and applications Proficiency in computers and expertise of office tools Knowledge of international codes and standards related to heating equipment industry Proficiency in AutoCAD is essential and competence of all kind of equipment drawings and layout. Desired Candidate Profile: Female candidate with 1 3 Years of experience in proposal engineering / marketing Technical Support / Inside or Internal Sales. Qualification: BE or B. Tech in Chemical Engineering or Mechanical Engineering. Salary and Benefits: Salary is commensurate with experience and competence.
Required Skills and Abilities: Must be thoroughly informed and experienced with products and regulations. To conduct marketing and sales for TF Heater, Burners for Steam Boiler, Accessories, related equipments which include planning, organizing and carrying out all sales activities. To review market and analyse regularly. To supervise the selection and designing of products. To prepare sales quotation, technical submissions, follow up with consultants and clients to obtain approval. To negotiate with clients prior to concluding contracts. Must be fully conversant with a wide range of boiler / Process Heating products, including Thermic Fluid Heaters, boilers, burners, controls, and other related equipment. Ideal applicant must be able to communicate heat load / boiler sizing details as well as provide application support when necessary in order to more-accurately determine proper equipment operation and selection. Ideal applicant will be adept at proficient evaluation of basic boiler room systems as well as persuasive language skills to facilitate the sales of equipment applicable to a wide range of customers unique requirements and conditions, including load requirements, budget, boiler room square footage, boiler room configuration, and regional emissions requirements. Good communication and language skills, including full knowledge of industry-specific vocabulary. Computer proficiency is a must. Ideal applicant will need to be proficient in programs such as Word, Excel and CRM, and will also need to have a basic familiarity with factory equipment selection and pricing programs. Valid driver s license with an acceptable motor vehicle record wit own vehicle. Job Responsibilities: Successful applicant will be responsible for cultivating and nurturing long-term relationships with contractors and engineers as well as accumulating an extensive group of sales prospects. Sales engineer will need to be in the office 1-2 days a week, as may be needed, to focus on various administrative tasks such as paperwork for both vendors and customers, and to attend pertinent meetings. Successful applicant will need to be able to accurately quote and explain every detail of proposed work to prevent any miscommunication between the customer and our company in regards to pricing, project requirements, and proposed work schedule. Sales engineer will be responsible for arranging equipment purchases with vendors. Successful applicant will need to regularly check in and become familiar with the latest in Heating and boiler technology to ensure that the company is always working with the most modern techniques and information. When available, sales engineer is expected to seek out additional training to enhance knowledge in any lacking areas. Mechanical / Chemical Engineer, minimum 1 to 3 years experience in heating systems sales. Previous experience with similar companies will be an added advantage. Key Skills : Sales Process, Market Access, Thermal Engineering, Fluid Mechanics, Thermic fluid Heaters, Boilers, ASME, oil / gas fuels, IBR, Heat Transfer, etc
You will be responsible for leveraging inbound and outbound telephone calls to meet sales targets as a Technical Telesales Executive. Your duties will include cross-selling or up-selling products, handling incoming calls, managing customer inquiries, and maintaining call records. Additionally, you will need to collaborate with various departments to address customer complaints effectively. The ideal candidate should possess strong persuasion skills and excel in a high-pressure work environment. A successful Technical Telesales Executive will adhere to sales scripts, exhibit exceptional communication, negotiation abilities, and deliver top-notch customer service. Responsibilities: - Contacting potential and existing customers to promote company products and services. - Accurately documenting customer purchase orders. - Processing customer purchases efficiently. - Generating leads for the external sales team. - Managing customer accounts to ensure satisfaction and encourage repeat business. - Building lasting relationships with customers. - Utilizing sales scripts to drive sales and handle customer objections. - Acquiring in-depth knowledge of products and services to offer tailored recommendations based on customer needs. - Consistently meeting or surpassing daily and monthly call volume and sales targets. Requirements: - Preferably a Diploma or Degree in Engineering with a diploma in Sales, business management, or an associates degree in marketing, communications, business administration, or a related field. - Proven experience as a Technical Telesales Executive. - Proficiency in Microsoft Office applications. - Ability to follow scripts effectively. - Strong negotiation and consultative sales skills. - Excellent organizational and problem-solving abilities. - Outstanding communication and customer service proficiencies.,
As an Engineering Graduate or Diploma holder in Electrical/Mechanical/Mechatronics with 2-3 years of experience in after sales service sales and marketing of OIL/GAS/DUAL FUEL pressure jet burners, Heating systems/equipment, Capital equipments, Boilers, Heaters, Energy related equipment, Pumps & Motors, Compressors, Furnaces, Ovens, you will be tasked with the sales and servicing of products and services. You will report to the General Manager/Business Manager of the Burners & Heating Systems Division regarding day-to-day activities, coordinate efficiently between customers and various functional departments, liaise with customers and associates, and ensure adherence to the sales and service processes and procedures of the company. Your main responsibilities will include selling and servicing products to existing and potential customers in the assigned territory, meeting sales and after-sales targets, implementing product marketing plans, managing spares and service offers, and supporting the Business Manager of Burners and Heating Systems as per company guidelines. You will also be responsible for business development, supporting dealers and associates across different locations, mapping the territory, updating data, scheduling and implementing sales and service processes. Key activities will involve sales and service of Burners and heating systems in the designated territory, coordinating with the sales administration department and customers, reporting daily activities, ensuring timely execution of responsibilities, preparing Management Information System (MIS), reviewing data, coordinating with relevant departments, assisting in sales and service activities of associates/dealers, and maintaining effective communication with functional heads, associates, customers, and dealers. To excel in this role, you are expected to possess general customer care and sales skills, be proactive, have a good understanding of customer needs, demonstrate sales acumen, and exhibit excellent interpersonal skills. You should also be familiar with organizational processes such as internal standards, feedback system development, functional audit and review, sales functional team management methodology, MIS development and implementation, and compliance with office procedures, internal processes, policies, and company regulations.,
The ideal candidate for this Sales Engineer position should possess a thorough understanding and experience with products and industry regulations. Your primary responsibilities will include conducting marketing and sales activities for TF Heater, Burners for Steam Boiler, Accessories, and related equipment. This entails planning, organizing, and executing all sales initiatives, as well as regularly reviewing and analyzing the market. You will be in charge of supervising the selection and design of products, preparing sales quotations and technical submissions, and following up with consultants and clients to secure approvals. Negotiating with clients before finalizing contracts is also a key aspect of this role. It is essential that you are well-versed in a wide range of boiler and Process Heating products, including Thermic Fluid Heaters, boilers, burners, controls, and other related equipment. The successful candidate should be capable of communicating heat load and boiler sizing details, providing application support when necessary, and accurately determining the proper equipment operation and selection. You must also possess excellent evaluation skills for basic boiler room systems and persuasive language abilities to facilitate equipment sales to customers with diverse requirements and conditions. Effective communication skills, industry-specific vocabulary knowledge, and proficiency in computer programs such as Word, Excel, and CRM are essential for this role. Additionally, having a valid driver's license with an acceptable motor vehicle record and access to your own vehicle is a requirement. As a Sales Engineer, you will be tasked with developing and maintaining long-term relationships with contractors and engineers while building a broad base of sales prospects. Office presence for administrative tasks and meetings, accurate quoting and explanation of proposed work details, equipment purchase arrangements with vendors, and staying updated on the latest heating and boiler technology are part of your responsibilities. Continuous learning and seeking additional training opportunities to enhance knowledge in relevant areas are also expected. The ideal candidate should hold a degree in Mechanical or Chemical Engineering with a minimum of 1 to 3 years of experience in heating systems sales. Previous experience with similar companies will be considered an advantage. Key Skills required for this role include Sales Process, Market Access, Thermal Engineering, Fluid Mechanics, Thermic Fluid Heaters, Boilers, ASME, oil/gas fuels, IBR, Heat Transfer, and more.,