Technical Support Trainee

Summit Soft Solutions

0 years

0 Lacs

cannanore

Posted:3 weeks ago| Platform: GlassDoor logo

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Skills Required

support software troubleshooting sql .net installation documentation querying data retrieval communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are seeking a highly motivated Technical Support Trainee to join our growing support team. This entry-level role is ideal for candidates who are eager to develop hands-on experience in software support, troubleshooting, SQL, and .NET technologies. The trainee will assist in resolving client issues, performing software installations, and delivering excellent technical guidance.

Key Responsibilities

Technical Support & Troubleshooting
Software Installation & Configuration
Client Communication
Documentation & Reporting
Team Collaboration

Required Skills & Qualifications

Basic knowledge of SQL (querying, data retrieval, basic joins).
Familiarity with .NET framework and application environments.
Understanding of software installation processes (Windows-based systems preferred).
Strong analytical and problem-solving skills.
Good verbal and written client communication skills.
Ability to learn new technologies quickly.
Diploma/Degree in Computer Science, IT, or related field (or currently pursuing).

Job Type: Full-time

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Technical Support Trainee