Technical Support Representative

As a Technical Support Representative at Kasplo, a cloud-based email delivery and management service in Bengaluru, your primary responsibility will be to provide exceptional customer support and technical assistance. You will play a key role in ensuring customer satisfaction by resolving issues, offering technical guidance, and utilizing your troubleshooting and analytical skills for effective problem-solving. To excel in this role, you should possess strong customer support and technical skills, along with excellent communication and interpersonal abilities. Previous experience in email delivery services or similar technical support positions will be beneficial. A Bachelor's degree in Computer Science, Information Technology, or a related field is required to succeed in this dynamic and fast-paced environment. Join our team at Kasplo and be a part of a company that values teamwork, innovation, and continuous improvement. If you are passionate about customer service, have a keen eye for detail, and enjoy working in a collaborative environment, we welcome you to apply for this exciting opportunity with us.,