Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Quantumlink Communications
>
Technical Support Professional

Technical Support Professional

Quantumlink Communications

2 - 4 years

4 - 6 Lacs

bengaluru

Posted:4 days ago| Platform:

Apply

Skills Required

networking vpn active directory windows ccna troubleshooting information technology technical support firewall system administration

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview

Are you passionate about troubleshooting and providing top-notch technical assistanceJoin us as a

Technical Support

, where you ll play a key role in resolving technical issues, ensuring smooth IT operations, and enhancing the user experience.

In this role, you ll provide

hardware and software support, network troubleshooting, and system maintenance

, working closely with internal teams and customers to resolve technical challenges efficiently.
Your expertise in

Windows/Linux environments, troubleshooting methodologies, and IT support tools

will be critical in keeping systems running smoothly.

If you thrive on problem-solving, customer support, and optimizing IT performance, we d love to hear from you!

Responsibilities

Troubleshooting Issue Resolution

- Diagnose and resolve

hardware, software, and network issues

through remote and on-site support.

User Support Training

- Assist employees and clients with

technical queries, software installations, and system configurations

System Maintenance Updates

- Ensure regular

system updates, patches, and security

fixes to maintain system integrity.

Network Connectivity Support

- Address

internet connectivity issues, VPN configurations, and firewall troubleshooting

Ticket Management Documentation

- Log, track, and resolve issues through a helpdesk system, ensuring timely resolution.

Hardware Peripheral Support

- Install, configure, and maintain printers, scanners, and other IT peripherals.

Security Data Protection

- Ensure adherence

to IT security policies

, managing access controls and data backup solutions.

Education Experience

Bachelor s degree in

computer science, Information Technology,

or a related field.

Certifications such as

CompTIA A+, ITIL, CCNA, or Microsoft Certified IT Professional (MCITP

) are a plus.

Relevant experience in

technical support, IT helpdesk, or system administration

Proficiency in

Windows/MacOS/Linux troubleshooting and software installations

Knowledge of

networking protocols, VPNs, and remote troubleshooting tools

Familiarity with

IT ticketing systems, Active Directory, and cloud-based services.

Hands on experience of

SMTP, IMAP and POP3.

Bonus Perks

Hands-On IT Experience

- Gain exposure to diverse

hardware, software, and network troubleshooting scenarios

Collaborative Work Environment

- Work closely with IT teams and end-users to enhance overall system efficiency.

Be Part of a Tech-Driven Team

- Implement

new IT solutions, optimize processes, and improve user experience

Skill Development Growth

- Enhance your expertise in

troubleshooting, networking, and IT security

with ongoing learning.

Career Progression Opportunities

- Grow into roles such as

System Administrator, Network Engineer, or IT Specialist

More Jobs at Quantumlink Communications

Urgent Hiring For Frontline Sales - Ahmedabad

Ahmedabad

2.0 - 7.0 yrs

INR 1 - 6 Lacs

Senior Android Developer

Pune

5.0 - 10.0 yrs

INR 8 - 9 Lacs

Accounts

Mumbai

5.0 - 10.0 yrs

INR 3 - 7 Lacs

Fullstack Developer

Pune

2.0 - 4.0 yrs

INR 3 - 3 Lacs

Frontline Sales - Pune / Hyderabad

Pune

2.0 - 8.0 yrs

INR 1 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Quantumlink Communications

Before You Leave... Find Your Perfect Job!

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Technical Support Professional

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Role Overview

Technical Support

hardware and software support, network troubleshooting, and system maintenance

Windows/Linux environments, troubleshooting methodologies, and IT support tools

Responsibilities

Troubleshooting Issue Resolution

hardware, software, and network issues

User Support Training

technical queries, software installations, and system configurations

System Maintenance Updates

system updates, patches, and security

Network Connectivity Support

internet connectivity issues, VPN configurations, and firewall troubleshooting

Ticket Management Documentation

Hardware Peripheral Support

Security Data Protection

to IT security policies

Education Experience

computer science, Information Technology,

CompTIA A+, ITIL, CCNA, or Microsoft Certified IT Professional (MCITP

technical support, IT helpdesk, or system administration

Windows/MacOS/Linux troubleshooting and software installations

networking protocols, VPNs, and remote troubleshooting tools

IT ticketing systems, Active Directory, and cloud-based services.

SMTP, IMAP and POP3.

Bonus Perks

Hands-On IT Experience

hardware, software, and network troubleshooting scenarios

Collaborative Work Environment

Be Part of a Tech-Driven Team

new IT solutions, optimize processes, and improve user experience

Skill Development Growth

troubleshooting, networking, and IT security

Career Progression Opportunities

System Administrator, Network Engineer, or IT Specialist

More Jobs at Quantumlink Communications