Technical Support Intern (Founder’s Office)

Role: Full-Time Intern – Technical Support (Founder’s Office)

Duration:

Stipend:

Overview:

We are looking for a smart, adaptable, and motivated intern to join the Founder’s Office in a Technical Support role. This position is ideal for someone who enjoys learning on the go, solving problems, and contributing wherever needed. You will play a key role in supporting users, auditing systems, and assisting with operational tasks that keep the product and processes running smoothly. This is a generalist role with high exposure and flexibility.

Key Responsibilities:

1. Technical Support & Troubleshooting

• Respond to user queries across support channels and assist in resolving technical issues.
• Troubleshoot and replicate problems, working with internal teams when escalation is needed.
• Provide clear, timely communication and documentation for each case.

2. System Auditing

• Regularly audit system modules, platform usage patterns, and data records.
• Identify inconsistencies, bugs, or inefficiencies and share insights with the team.
• Maintain logs of audit findings and follow up on corrective actions.

3. Operational Support

• Assist the Founder’s Office with project coordination, documentation, and tracking.
• Help prepare reports, dashboards, or meeting notes for internal reviews.
• Take ownership of small internal projects and ensure timely completion.

4. Cross-functional Collaboration

• Coordinate with teams such as Product, Engineering, and Customer Success on priority items.
• Be available to support ad-hoc initiatives and internal experiments as needed.

5. Generalist & Flexible Tasks

• Be open and ready to take on any task that adds value—from research to admin to testing ideas.
• Adapt to changing priorities and contribute across verticals depending on business needs.

What We’re Looking For:



• A proactive learner with a strong sense of responsibility and attention to detail.
• Ability to adapt quickly, manage time well, and work independently with minimal supervision.
• Good communication and documentation skills.
• Interest in startups, technology, and solving real-world problems.
• Prior exposure to support tools, analytics, or startup environments is a plus (not mandatory).
• Recently graduated in BCA (Computer Applications) or a similar discipline.

What You’ll Gain:

• Hands-on experience at the intersection of product, operations, and tech.
• Direct exposure to how strategic and day-to-day decisions are made at a startup.
• A flexible and fast-paced environment to grow personally and professionally.
• A chance to make a meaningful contribution and see your work in action.