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Medplus
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Technical Support Executive

Technical Support Executive

Medplus

1 - 31 years

1 - 2 Lacs

Bala Nagar, Hyderabad

Posted:1 month ago| Platform: Apna logo

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Skills Required

support resolve software network wan data security installation maintenance antivirus documentation linux server ip subnetting configuration communication

Work Mode

On-site

Job Type

Full Time

Job Description

Install, configure, and maintain desktop computers, laptops, printers, scanners, and other hardware components. Troubleshoot and resolve hardware and software issues in a timely manner. Provide technical support to end-users via phone, email, or in person. Monitor and maintain network infrastructure including LAN, WAN, switches, routers, and firewalls. Set up and manage user accounts, permissions, and access rights. Ensure data security and perform regular system backups. Assist with installation and maintenance of operating systems, antivirus programs, and utility software. Maintain documentation of technical issues and solutions. Coordinate with vendors for hardware repairs and replacements. Ensure adherence to IT policies and standards. Key Skills:Strong knowledge of computer hardware and peripheral devices. Familiarity with Windows, Linux, and basic server environments. Understanding of IP addressing, subnetting, and basic network configuration. Hands-on experience with routers, switches, and firewalls. Excellent problem-solving and communication skills. Ability to work independently and manage time effectively.

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Technical Support Executive