Technical Support Executive

0 - 1 years

0 Lacs

Jogeshwari West Mumbai/Bombay

Posted:5 months ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

1) Attending Client's calls and addressing all their software queries in a timely manner. 2) Possessing excellent product knowledge to enhance customer support. 3) Conducting Online Demo & Training for New & Existing Clients. 4) Installing and configuring Biometric Access Control software. 5) Collate feedback from Customers & share it with the Software Development team. 6) Identifying hardware and software solutions & troubleshooting technical issues. 7) Conducting research on the potential Client's database as per the requirement Skills /Qualifications as well as Terms & Conditions: Vacancy is for Female Candidates residing between (Bandra to Borivali )only. Good command of written and spoken English Basic computer skills (Microsoft Word/ Excel, Internet & Social Media) Any Graduate Job Location: Jogeshwari - West Job Timings: 10 am - 7 pm Working Days: Monday - Saturday

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