Wondersoft The Way to Grow

You should have at least 4-5 years of experience and hold a graduate degree. The role is based in Chennai. Your responsibilities will include establishing all technical project requirements and maintaining professional relationships with clients. You should have the ability to identify ineffective customer service interactions, recognize gaps in service quality, and drive initiatives to enhance service levels. Willingness to travel for projects in India or abroad is essential. Knowledge of the retail domain and basic database skills would be advantageous. The primary objective is to deliver value to clients that contribute to maintaining the company's reputation and business. Strong communication and interpersonal skills are a must, and proficiency in spoken Hindi is preferred.,