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For Employers

Technical Support Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Edunext Technologies Pvt. Ltd.

0 - 1 years

0 Lacs

Lucknow, Uttar Pradesh

Posted:1 month ago| Platform: Indeed logo

Apply

Skills Required

support resolve software tracking development troubleshooting communication programming word excel

Work Mode

Remote

Job Type

Full Time

Job Description

Job Description:-

Connecting with the clients and resolving their queries on call, remote desk, etc.

Resolve tickets generated by the clients for their technical requests and problems to maintain productivity.
Helps in designing and implementing successful software implementation.
Keep tracking the user tickets and resolutions.
Coordinate with the Development team in case of any new feature is required.

Skills Required:-

Excellent problem-solving and troubleshooting skills.
Excellent communication skills.
Must have problem-solving and process-improving mindset.
Have basic knowledge of programming skills.
Must have excellent knowledge of Microsoft Office (Word, Excel, etc)

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Shift:

Day shift
Morning shift

Work Days:

Monday to Friday

Experience:

Technical support: 1 year (Required)

Language:

English (Required)

Location:

Lucknow, Uttar Pradesh (Required)

Work Location: In person

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Technical Support Executive