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Technical Support Engineers

0 - 5 years

3 - 4 Lacs

Posted:Just now| Platform: Naukri logo

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Full Time

Job Description

  • Help build design work across multiple mediums on various projects, from small pieces to multi-channel campaigns. Build digital assets for marketing c...
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    Job details
    Job Description Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
    Build a rapport with customers with clear and confident communication.
    Focus on customer satisfaction and first-time-resolution. Engage with the technical team to provide faster resolutions to technical issues.
    Work closely with the technical content team to identify gaps in the help module.
    Should be willing to work night shifts.
    Please note that we have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.

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