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Technical Support Engineer - Voice

Technical Support Engineer - Voice

Practical Methods

0 - 2 years

|

1 - 2 Lacs

Chennai

Posted:1 week ago| Platform:

Apply

Skills Required

fresher Customer Support Bpo Voice US Shift Technical Support Voice Process International BPO International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Respond to customer request over telephone email and Website chats.Maintaining excellent levels of Quality, quantity and Customer satisfaction scores. Escalate situations in an appropriate manner and coordinate with supervisors towards resolution. Required Candidate profile A neutral accent in English.Willingness to work in any shifts .Working knowledge of LAN / WAN /Basic Troubleshooting and Technical Issues .US- Shift timings: 7.30P.M-4.30 am&10.30 pm-7.30 am

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