Technical Support Engineer

Job Title: Technical Support Engineer
Organization: Specktron Display Solutions Pvt. Ltd, Bangalore, India
Location: Kochi
No. of Vacancies: 1
Employment Type: Permanent
CTC: ₹40,000 per month (inclusive of fixed, variable, PF, gratuity, etc.)

Industry Focus:

• Audio Visual (AV)
• Interactive Flat Panels (IFP)
• Smart Class – Education
• Educational ERP
• ITES
• ICT
• ELV

Organizations/Brands Served (Preferred): ViewSonic, Samsung, Brio, BenQ, LG, Acer, Extra Marks, Teach Next etc.

Experience Required:

• 2–3 years of experience in Installation & support of ICT/AV/IFP systems

Educational Qualifications:

• Bachelor's degree/Diploma/ITI in Electronics/Computer Science/Mechanical/ Electrical

Key Skills & Competencies:

• Excellent verbal and written communication skills
• Strong knowledge of ICT/AV/IFP products
• Experience in installation & service of Interactive flat panels (IFP)
• Familiarity with corporate and educational institutions
• Willingness to travel across the assigned region
• Self-driven with a strong learning attitude
• 2 wheeler & 4 wheeler driving license is preferred
• Flexible to work across locations.

Roles & Responsibilities:

• Work closely with the Specktron team for accomplishing the operational task assigned by the company
• Support & execute the various demos & post-sales support of IFP projects from Specktron
• Make available the immediate support to the client if any failures/breaks happen during the warranty period
• Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month