Technical Support Engineer

WALK-IN DRIVE:

"Walk-in Drive ! Immediate hiring for Technical Support Engineer. Freshers & Experienced candidates are welcomed.

3rd Jan 2026

Movate Technologies Ltd 1st Floor, Sohini Tech Park, Survey Number 142, Nanakramguda, Financial District, Hyderabad, Telangana 500032

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Role & responsibilities

• Provides comprehensive remote support across major operating systems -

• Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques.
• Follow documented procedures for issues presented and escalate further if need be.

• Has the ability to trouble shoot by -

• Problem Isolation - The engineer should be able to identify if the presented issue is due to hardware, software, network, or user-related, and systematically narrowing down the root cause.
• Employ advanced troubleshooting techniques to diagnose and resolve problems efficiently by searching in SOPs and KBs
• Diagnose hardware-related issues with desktops, laptops, printers, and peripherals, including recommending escalations to different internal departments and replacements when necessary.
• Assist in setting up, configuring, and installing new software and hardware.
• Document issues, resolutions, and troubleshooting steps for knowledge sharing and future reference.
• Communicate effectively with non-technical users to explain solutions in an understandable manner.
• Collaborate with cross-functional teams to escalate and resolve incidents.
• Support & Execute the deployment and integration of new SOPs and change in systems.

Must Have Skills :

• Excellent problem-solving and analytical skills with a focus on mid-level troubleshooting with 1 -5 yrs of experience .
• Excellent communication skills, should be able to hold a conversation
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to deal professionally as well as ability to learn new products and technologies
• Good customer service skills, multitasking and documentation skills
• Ability to adjust quickly to the changing priorities and implement the same per business requirements.

Contact: Anitha L

9632425979

Email: anitha.lakshminarayana@movate.com