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Technical Support Engineer

Technical Support Engineer

Golden Opportunities

2 - 6 years

|

5 - 9 Lacs

Posted:None| Platform:

Apply

Skills Required

vmware dns ccna dhcp vsan vrops ccna voice vsphere

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities :

Provide technical support to customers via phone, email, or chat for issues related to VMware products such as vSphere, vSAN, and NSX.
Troubleshoot complex network infrastructure issues using CCNA Voice skills and DHCP/DNS knowledge.
Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction.
Document resolutions to known issues in a timely manner to ensure efficient issue management.

Job Requirements :

2-6 years of experience in IT services & consulting industry with expertise in VMware technologies (vSphere, vSAN).
Strong understanding of CCNA Voice certification principles and practices.
Proficiency in DHCP/DNS protocols and their implementation on various platforms.

Interested candidate can share updated resume to brindha@gojobs.biz

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