Technical Support - Domestic - Voice - Process

Technical Support Domestic Voice Process (English & Hindi)

Exciting Career Opportunity with a Leading MNC!

Role           :

Launch Your Technical Support Career with a Renowned Multinational Company!

Domestic Technical Support

Key Responsibilities:

• Respond to inbound and outbound voice calls from domestic customers

• Troubleshoot basic technical issues related to products or services

• Guide customers through step-by-step solutions over the phone

• Maintain a helpful, professional, and patient approach at all times

• Record and update customer issues and resolutions accurately

• Achieve performance targets like First Call Resolution (FCR), Quality Score, and Customer Satisfaction (CSAT)

Who Should Apply:

• 6 months to 4 years

• English and Hindi communication

• rotational day shifts

• Basic understanding of computers, software, and troubleshooting steps

• Quick learner, adaptable, and eager to grow in a technical role

For Immediate Consideration, Contact:

• Tina:

• Raj:

• Anu:

Join a team that values your growth and supports your success in the tech domain!

Warm regards,