Posted:1 month ago|
Platform:
On-site
Full Time
Exciting Career Opportunity with a Leading MNC!
A well-known MNC is growing its Domestic Technical Support team and is looking for passionate professionals with strong communication skills in English and Hindi. If you're technically inclined, enjoy problem-solving, and want to build a career in tech support, this role is perfect for you!
Respond to inbound and outbound voice calls from domestic customers
Troubleshoot basic technical issues related to products or services
Guide customers through step-by-step solutions over the phone
Maintain a helpful, professional, and patient approach at all times
Record and update customer issues and resolutions accurately
Achieve performance targets like First Call Resolution (FCR), Quality Score, and Customer Satisfaction (CSAT)
PERSONAL NETWORK.
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Experience: Not specified
6e-05 - 9e-05 Lacs P.A.
Experience: Not specified
6e-05 - 9e-05 Lacs P.A.
