Technical Support and Help Desk Professional

0 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description


Company name: WPG Consulting LLC. (WPG Technologies Pvt. Ltd) 

Designation : Technical Support Engineer 

Job Location: Vastrapur - Ahmedabad 

Job Timing: US Shift (Rotational) 

Job Working Days: 5 days 

Qualification: Any Graduate and IT background is preferred 


Role & Responsibilities:

Troubleshooting:

Help Desk Support:

User Account Management:

Software Installation and Configuration:

Hardware Support:

Basic Network Support:

Documentation:

Knowledge Base Management:

Training and Guidance:

Incident Escalation:


Remote Support:

Maintaining SLAs:

Monitoring and Alerting

Security Awareness:

Customer Service:

Team Collaboration:


Are you ready to become part of our WPG family?? If yes ✔ then share your updated resume on ✉ hr@wpgconsult.com or call �� me on 7600677050 

*Note : Immediate joining will be on high Priority. If you’re interested, we’d like to speak with you over a call.



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