Technical Support Advisor

Salary :

32k CTC, 27k In hand

Interview Rounds

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We look forward to welcoming you!!

Greetings Kolkata!

Join Our Team!

Teleperformance welcomes you to be a part of our dynamic team!

Job Role: Customer Care Executive (International process, Inbound)

Location: Kolkata, Saltlake sector v

Job Type: Full-time

About the Role:

We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle escalation cases.

Responsibilities:

- Handling customer inquiries and resolving issues via calls.

- Resolving technical issues.

- Providing product/service information to customers

- Meeting and exceeding customer satisfaction targets

- Maintaining accurate records of customer interactions

- Collaborating with team members to achieve team goals

Requirements:

- Graduate freshers or experienced undergraduates needed.

- Excellent communication and interpersonal skill in English.

- Comfortable in hardcore night shift.

Shifts:

Hardcore night shift

Any 9.5 hour during 4 pm to 10 am

5 working days with 2 rotational week off

Transporation:

One sided pickup or drop for odd hour shifts

Contact Details : HR Sneha Chatterjee -6290237491

HR Priyanka Dhar - 7908390047