Technical Specialist- Project

We are looking for a skilled and motivated Technical Engineer to support IT project deployments across various locations. The role involves end-to-end setup and troubleshooting of desktops, user management, basic server/storage configuration, and ensuring smooth IT infrastructure execution at client sites.
Key Responsibilities :

1. Desktop Deployment & Troubleshooting

• Install and configure desktop hardware and software.
  

• Perform OS installation, imaging, and upgrades.
  

• Troubleshoot desktop/laptop hardware, software, and applications (e.g., Microsoft Office Suite).
  

  2. User & Application Management
  

  • Manage users in O365 and Google Workspace (Gsuite).
    

  • Perform user management in Active Directory.
    

  • Troubleshoot user access issues in enterprise applications.
    

    3. Peripheral Device Setup
    

    • Install and configure printers, scanners, and imaging devices.
      

    • Resolve peripheral device issues.
      

      4. Network Troubleshooting
      

      • Handle basic LAN/WAN connectivity issues.
        

      • Escalate network-related issues when necessary.
        

        5. Data Backup & Recovery
        

        • Assist in user data backups and recovery.
          

        • Use backup tools for critical systems and end-user devices.
          

          6. OEM Call Management
          

          • Log and manage support calls with OEMs.
            

          • Handle warranty coordination, parts replacement, and escalation.
            

            7. Project Deployment Support
            

            • Assist in IT project rollouts including infrastructure readiness.
              

            • Document procedures, configurations, and deployment guides.
              

              
              Requirements

              Educational Qualification :
              

              • Graduate (Any stream) or relevant field experience.
                

                Experience :
                

                • Minimum 2 years in IT deployment or technical support.
                  

                  Technical Skills :
                  

                  • Good understanding of systems and OS installations.
                    

                  • Proficiency in desktop hardware and enterprise applications.
                    

                  • O365 and Gsuite user management.
                    

                  • Active Directory user and group management.
                    

                  • Basic networking (LAN/WAN) knowledge.
                    

                  • Familiarity with ticketing systems and OEM processes.
                    

                    Soft Skills :
                    

                    • Strong communication and documentation skills.
                      

                    • Good problem-solving ability.
                      

                    • Able to work independently and in a team.
                      

                      Preferred :
                      

                      • Relevant IT certifications.
                        

                      • Experience with IT project lifecycles and deployments.
                        

                        
                        Benefits

                      • Work on Different Projects : Youll get to work on various IT projects in different places across India.
                        

                      • Learn and Grow : Youll gain experience working with modern IT systems and tools, helping you build your skills.
                        

                      • Hands-On Experience : Youll get practical experience with real equipment and software.
                        

                      • Career Growth : Youll have opportunities to grow your career and learn more with support for certifications.
                        

                      • Supportive Team : Youll work with a friendly and helpful team.
                        

                      • Travel and Flexibility : If the project needs it, travel expenses will be covered, and work hours may be flexible.
                        

                        
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