Technical Project Manager-Cloud & Digital Platforms

Hi,

We are having an opening for Technical Project Manager-Cloud & Digital Platforms at our Mumbai location.

Job Summary

Desired Skills & Experience

Core Technical & Project Management Skills

• Experience:

  Minimum of 8-10 years of experience, with a significant portion in a

  technical project management

  or

  IT management

  role focused on web/digital assets.

• Cloud Computing:

  Strong understanding of

  cloud computing services

  (e.g., AWS, Azure, GCP) and proven experience managing cloud-hosted web applications and digital platforms.

• DevOps Principles:

  Hands-on knowledge of

  DevOps principles and tools

  for continuous integration and deployment (CI/CD) to manage the software development lifecycle.

• Project Management:

  Proficiency in project management methodologies (

  Agile, Scrum

  ) and tools (e.g., Jira, Asana).

• Technical SEO:

  Expertise in

  technical SEO

  best practices and analysis using tools like Google Search Console, Screaming Frog, etc.

• Web Technologies:

  Solid understanding of modern web technologies, including CMS platforms, fundamentals of HTML/CSS/JavaScript, and API integrations.

MarTech & Analytics Skills

• MarTech Stack:

  Hands-on experience managing and integrating Customer Engagement Platforms (e.g., WebEngage, CleverTap, Braze) and CRM platforms (e.g., Salesforce, HubSpot).

• Analytics:

  Proficiency in analyzing system and marketing performance using tools like Google Analytics 4, Adobe Analytics, etc.

• Digital Marketing Domains:

  Foundational knowledge of digital marketing domains like SCM, and email/WhatsApp/SMS marketing to effectively collaborate with marketing teams

Roles & Responsibilities

* End to end ownership of implementation, uptime and maintenance of all digital marketing assets, including content management

* Provide consultative support and execute new tech initiatives to support marketing strategies of brand awareness and customer acquisitions

* Facilitate the implementation and support of new Digital Marketing strategies from the IT side

* Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements.

* Facilitate workshops to collect business requirements.

* Map client business requirements, processes and objectives; develops necessary product modifications to satisfy customers needs.

* Design, customize, configure and testing of the digital marketing assets

* Identify gaps, issues and work around solutions.

* Act as liaison with internal customer for troubleshooting: investigate, analyse, and solve software problems.

* Handle changes or emergency transports as needed for high priority issues; Document functional designs, test cases and results.

* Proactively identify and propose business process and/or system enhancements.

* Provide consulting services on both new implementations and existing support projects.

* Act as a liaison between the business functions and the technical team.

* Provide ad-hoc training and user support as required help in upskilling of both IT and Business users by fostering awareness of new age technology and platforms

* Work self-directed and independently; may act as subject matter mentor to more junior members.

* Analyse performance using Google Analytics 4, Adobe Analytics, Google Search Engine Console, SEO tools

Educational Qualification

Specific Certification

Experience