Technical Operations Manager, Web Security

We are looking for a Technical Operations Manager, Web Security to join our growing global team at Sectigo.

The Technical Operations Manager, Web Security plays a pivotal role within our cybersecurity team, spearheading the eradication of advanced malware from client websites. Their duties encompass overseeing a team of specialists and analysts, devising incident resolution strategies, monitoring trends, tracking KPIs, and providing guidance to strengthen the organizations security posture, adapting to the evolving landscape of malware we encounter in our day-to-day operations.

Here are the core functions, responsibilities, and expectations for this role:

• Lead and oversee a team of specialists focused on the removal of malware from client websites, ensuring seamless coordination and collaboration within the team.
• Supervise the analysis, containment, and elimination of advanced malware incidents, rootkits, zero-day exploits, and other intricate threats.
• Innovate and maintain cutting-edge tools, methodologies, and playbooks for malware analysis and remediation to stay ahead of evolving threats.
• Collaborate with various security teams, including Tier 1, Tier 2, , Tier 3, Information Security, and IT providing expert guidance on malware detection, containment, and eradication.
• Spearhead the creation of comprehensive and technically detailed malware analysis reports for clients and internal stakeholders.
• Offer guidance on and contribute to the development of security policies, procedures, and measures to proactively prevent future malware incidents.
• Play a pivotal role in incident response activities, encompassing containment, eradication, and recovery efforts.
• Implement and oversee metric and KPI tracking for agents, ensuring the teams performance aligns with established benchmarks.
• Stay abreast of emerging cyber threats and actively contribute to industry best practices in malware analysis and remediation.
• Other duties as assigned and related to the nature of this role and company initiatives.Qualifications

Education:

• Bachelor s degree in computer science, Cybersecurity, or a related field is strongly preferred. Advanced degrees or relevant certifications such as CISSP, CEH, or GIAC are highly desirable.

Experience:

• Possess a minimum of 3 years of hands-on experience in malware analysis, demonstrating a successful track record in managing and resolving complex malware incidents.
• Proficient in change management processes to facilitate smooth transitions in security protocols and procedures

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Exhibit strong leadership and people management skills, coupled with experience in leading cybersecurity teams.
• Showcase expertise in using various malware analysis tools, disassemblers, debuggers, and sandbox environments.
• Have a deep understanding of cybersecurity best practices, frameworks, and standards.
• Display strong analytical, problem-solving, and attention-to-detail skills.
• Exhibit exceptional communication and reporting skills, capable of translating technical findings for both non-technical and executive stakeholders.
• Possess a strong security-minded approach, ensuring a proactive stance in identifying and mitigating potential security risks.