Technical Improvement Engineer

Job Description

Career Opportunity with Burckhardt Compression We are seeking motivated and experienced professional who can effectively contribute to the role deliverables connected with position below. In this position you can actively participate to our growth and make a significant impact in a fast-paced environment as: Position: Technical Improvement Engineer Location: Pune Your contributions to organisations growth: Technical Improvement Engineer Provide Technical support, assistance, and advice for compressors. The Technical improvement engineer is the technical contact point for all customers for improvement cases. Technical support of Sales Team in the offering phase for improvement cases. Supports front sales , FSS & Sales Engineering during offer stage, visit to sites during pre / post order & supplies in improvement cases. Analyse cases and evaluate the technical complexity of the case. Preparation of technical damage reports of medium complexity Develop and execute interim troubleshooting solutions with possible improvement scheme. Execution of actions to solve the claim sustainable of medium complexity. Support for Life Cycle Cost Analyses for improvement cases. Knowledge management and knowledge sharing Iinvolved in various kind of technical improvements based on experiences as well as customer service and support related topics. Root Cause Analyses - the root cause analyses (RCA), supports the TC member to establish an adequate technical report. Customer Complaint - TIMP coordinates the customer complaint / claim/ Non conformity process according Contact person at site for customer, agents, contractor and project manager Enhance customer satisfaction through timely services and better technical support and services in improvement cases. Development of training material, Hands-on and classroom training on improvement topics. Ensure adherence to deployed BC Quality system Clustering and transfer of TIMP cases to the Technical Support 3rd level Transfer of manufacturing related topics to Quality and Operation departments Expertise you have to bring in along with; BE with Mechanical Engineering with min 5 - 7 years of similar experience Analytical skill, technical decision making. Good Communication skill in English. (written & verbal communication with customer) Presentation & Training experience We Offer We have a very free culture, inspiring employees to involve in various activities of their interests. Our flexible working models will allow you to combine private interests with work Employee Connect, Engagement events and feedback culture enhances our reach and gives us an opportunity to continuously improve. Performance and appreciation awards Sports activities and Klib Library to energize you. We proudly do encourage diversity and inclusion in thoughts and in spirit. A winner of GreenCo Gold and other various ISO certifications, we encourage you to inhibit the same to contribute in a much greener tomorrow! We do aspire to be Great Place to Work soon to provide you an enticing career with us. HR Team Burckhardt Compression India