Technical Debt Project Manager

Sales, Marketing Customer Support (SMCS)

Key Responsibilities:

Portfolio Oversight Reporting

• Maintain an accurate and up-to-date view of the SMCS IT portfolio, including applications, platforms, and tools.
• Report regularly on

  portfolio size, TCO

  , tech debt reduction (portfolio fitness) and asset utilization using

  Tableau dashboards

  .
• Track and communicate portfolio trends, risks, and opportunities to senior stakeholders.

Strategic Asset Management

• Ensure each asset in the

  CMDB

  has a defined strategy (Tolerate, Invest, Migrate, Eliminate) based on the

  Gartner TIME framework

  or equivalent.
• Collaborate with domain owners to assess portfolio fitness and identify rationalization opportunities.
• Collaborate with Cyber Security to assess portfolio vulnerabilities.

Governance Shadow IT Control

• Partner with global and local teams to identify and mitigate

  shadow IT

  risks.
• Promote adherence to IT governance standards and ensure alignment with DCR Architect Director, Cyber Security Data Risk Leader.
• Facilitate regular reviews with domain owners to validate asset ownership, compliance, and strategic fit.

Stakeholder Engagement

• Operate effectively in a

  matrixed organization

  , coordinating with business, IT, and regional teams.
• Prepare and deliver

  executive presentations

  to communicate portfolio insights and strategic recommendations.

Required Qualifications:

Hard Skills:

• Strong

  IT culture

  and understanding of enterprise systems in Sales, Marketing, and Customer Support domains.
• Experience with

  IT asset lifecycle management

  and CMDB governance.
• Proficiency in

  BI tools

  such as

  Tableau

  or

  Power BI

  for dashboard creation and data storytelling.
• Understanding of the

  Gartner TIME framework

  or similar methodologies for application portfolio management.
• Familiarity with tools like ServiceNow or other ITFM/CMDB platforms and LeanIX (EA tool).

Soft Skills:

• Comfortable navigating

  matrixed, global organizations

  with multiple stakeholders.
• Excellent communication and

  executive presentation

  skills.
• Strong analytical mindset with the ability to synthesize complex data into actionable insights.
• Collaborative, structured, and results-oriented approach to problem-solving.

Preferred Qualifications:

• Bachelor s or Master s degree in Information Systems, Business, or Engineering.
• Certifications such as ITIL, TOGAF, or PMP are a plus.
• Experience in large-scale IT transformation or digital enablement projects in a B2B or industrial context.

Why Join Us

• Be a key player in shaping the digital future of customer-facing functions.
• Work in a dynamic, purpose-driven organization committed to innovation and sustainability.
• Collaborate with global teams and access world-class learning and development opportunities.