Job
Description
• Structure, write and edit content for various Microsoft software products for end-user and ITPro/Developer audiences. • Ability to demonstrate an understanding of a specified software product, and to combine technical expertise with technical communication skills. • Research, design, develop, and write technical information online or in print for a variety of audiences and Purposes, produce documentation that complies with documentation plan requirements. • Review customer scenarios, priorities, and content needs to create an outline and plan for the work. • Create new topics and update existing topics with the latest information. • Deliver high quality documentation according to our standards and styles. • Work closely with engineers, SMEs, and other stake holders to ensure that the information in your document is complete and accurate. • Conduct a self-review and ensure that the document is free from technical, grammatical, and language errors. Respond to editorial and reviewer feedback. • Monitor the incoming change requests for existing content and republish the content with editorial changes. • Independent, takes responsibility for developing and delivering quality documentation. • Proactively informs the Project Lead/Manager about the project status, issues, or concerns, including issues of scope, schedule, process, and quality. • Structured documentation experience preferred. • GitHub/Markdown skills and understanding of cloud computing would be advantageous though not a must. Requirements • Bachelor’s Degree in engineering (BE/B.Tech), Technical Communication, English, Journalism, or master’s degree (in any stream) with excellent English language skills. • Excellent technical writing and communication skills having 5 to 10 years of relevant experience in IT Pro writing. • Excellent inter-personal skills and customer service attitude Benefits Unique experience in Fin-Tech industry, with a leading, fast-growing company. • Good atmosphere at work and a comfortable working environment. • Additional benefit of Group Health Insurance. • Coverage for Self + Family (Spouse and up to 2 Children) • Attractive Leave benefits like Maternity, Paternity Benefit, Vacation leave & Leave Encashment • Reward & Recognition – Monthly, Quarterly, Half yearly & yearly. • Loyalty benefits • Employee referral program Show more Show less
