Technical Content Writer

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.

We enable #HumanFirstDigital

Technical Content Writer:

We are seeking a versatile Technical Content Engineer to join our team. This unique role requires a blend of skills in content writing, front-end development (specifically in React), and a passion for creating engaging, informative customer experiences. The ideal candidate will play a crucial role in developing and maintaining our customer portals built on Docusaurus, crafting user-centric documentation, supporting both internal and external knowledge bases.

What youll do:

• Craft user manuals, how-to guides, and other technical documents that are clear, concise, and engaging.
• Collaborate with engineers and subject matter experts to understand technical concepts and functionalities. (In-depth implementation knowledge is not required, but a strong grasp of technical principles is essential.)
• Contribute to our documentation repositories, utilizing a docs-as-code approach.
• Expand upon existing content, injecting your unique voice and expertise, and rounding out our current knowledge bases.
• Embrace challenges youll encounter problems you havent faced before, but well provide the resources and support to help you learn and conquer them.

Who You Are:

• 5 7 years of professional experience as a support engineer, technical writer, or similar role
• A master communicator with a knack for simplifying complex information.
• Highly technical with strong ability to pick up on and understand technical concepts.
• A passionate advocate for beautiful documentation and user enablement.
• Thrives on tackling new challenges and embraces a continuous learning mindset.

Our Commitment to Diversity & Inclusion:

Did you know that Apexon has been Certified by Great Place To Work , the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)

Our Perks and Benefits:

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.

We also offer:

o Group Health Insurance covering family of 4

o Term Insurance and Accident Insurance

o Paid Holidays & Earned Leaves

o Paid Parental LeaveoLearning & Career Development

o Employee Wellness