Technical Business Analyst

Sonata Software Overview

In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.

Job Title: Technical Business Analyst

Location: Chennai or Noida, India (5 days a week from office)

Job Type: Full time

Experience

6 to 10 Years

Role Description

• Analyze business processes and workflows to identify gaps, improvements, and automation opportunities.
• Conduct structured requirement workshops with business stakeholders and document BRDs, FRDs, user stories, and acceptance criteria.
• Translate business needs into technical specifications and system design inputs.
• Work closely with development, QA, and product teams to ensure solutions meet business expectations.
• Support production issues through SQL-based troubleshooting and impact analysis.
• Develop and maintain process flows, requirement documents, and user guides.
• Act as a liaison between business teams and technical teams for smooth communication and delivery.
  

Why join Sonata Software

At Sonata, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build never seen before solutions to some of the world's toughest problems. Youll be challenged, but you will not be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

• Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.