Technical Application Specialist

Company Description

Epicor partners with hard-working businesses that make, move, and sell essential items globally. We provide innovative solutions tailored to meet the specific needs of various industries, empowering them to be more productive and effective. By working closely with our clients, we gain deep insights into their operations, which helps us deliver flexible and responsive services that drive their growth and transformation. Epicor is dedicated to accelerating the ambitions of our customers, making us essential partners for their continued success.

Role Description

This is a full-time hybrid role for a Technical Application Specialist. The position is based in Bengaluru, with some flexibility for remote work. The Technical Application Specialist will provide day-to-day technical support, troubleshoot application issues, and assist in maintaining our innovative solutions. They will respond to customer inquiries, conduct detailed analysis, and offer effective resolutions. Additionally, the role involves coordinating with medical and laboratory technologies to ensure seamless application functionality and customer satisfaction.

Qualifications

• Strong Analytical Skills and Troubleshooting abilities
• Proficiency in Technical Support
• Experience with Laboratory Skills and Medical Technology
• Strong problem-solving and decision-making abilities
• Excellent verbal and written communication skills
• Ability to work independently as well as part of a team
• Bachelor's degree in a relevant technical field is preferred