Technical Application Consultant - Network Consultant

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 50 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
In Service Delivery – IT, we are dedicated to securing the best process support for an international business in rapid growth. We offer an exciting and challenging working environment in an international team of highly skilled and qualified colleagues. The job provides good opportunity to grow your competencies further with like minds. We are a company that provides favorable opportunities for personal as well as professional development, including good possibilities for continued education. We offer flexible working hours and support equal opportunities and encourage all qualified candidates to apply. The vacancy is in the team, Service Delivery – India, where we are looking for a Network Consultant resource that provides technical leadership, assistance and advice on complex topics being subject matter expert for the network within GEA’s IT infrastructure landscape.

Roles And Responsibilities:

• Supervise and guide external providers on network-related tasks in GEA’s IT infrastructure projects
• Collect and analyze user feedback to spot network problems and suggest fixes or new projects
• Work closely with onsite support colleagues, service delivery managers and external service providers to solve complex network issues that affect the business
• Act as the go-to person for major network incidents, as assigned by GEA IT Operations
• Research new products and recommend best practices to keep GEA’s network secure and efficient
• Compare different options and suggest improvements for network services to the Service Owner and Architects
• Share knowledge and support team members through coaching and collaboration

Predominantly communicating within GEA’s IT organization:

• With IT project managers working on projects out of the IT infrastructure improvement program
• With external experts providing network solutions and services
• With IT infrastructure- and security service owners to ensure a secure and strong network performance
• With IT architects to stay on the same page about the network’s future direction
• With onsite support team and service delivery managers resolving operational network issues

Profile And Qualifications

• At least 5+ years IT experience within infrastructure and cloud operations
• Preferably a minimum of Bachelor of Science degree in computer science, engineering or mathematics
• Educational background on IT infrastructure (e.g. CCNA / JNCIS) and system administration (e.g. MCSA / MCSE)
• Certified on HPE Aruba Networking technology and experienced with ClearPass network access control
• Basic knowledge of Azure Active Directory, Single Sign On and server infrastructure
• Associate-level knowledge of networking solutions by hyperscale cloud providers (Microsoft Azure, AWS, Google).
• Broad in-depth knowledge of network management & monitoring
• Familiar with operating in a hybrid IT landscape where cloud and on-prem infrastructure are integrated
• Familiar working with Service Now or similar ticketing systems
• To be used to work in cross functional teams