Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in gurugram
>
Teleperformance (TP)
>
Technical Analyst

Technical Analyst

Teleperformance (TP)

3 - 5 years

|

10 - 14 Lacs

gurugram delhi / ncr

Posted:1 day ago| Platform:

Apply

Skills Required

incident management workhub acss cisco jabber

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

System Health and Incident Management:
Continuously monitor support system performance
(ACSS, Workhub, Cisco Jabber, etc)
for anomalies or alerts.
Process and Tool Enablement:
Ensure support teams have the correct access, updated resources, and efficient tools to do their job.
Access and Data Integrity:
Manage fundamental administrative tasks crucial for agent productivity and data reliability. Manage agent access requests (CCMP, AYS Escalations, etc) and monitor and track fixes and enhancements for systems.

Documentation and Optimization:

Preferred candidate profile

More Jobs at Teleperformance (TP)

Medical Coding Executive

Navi Mumbai, Thane

INR 2 - 2 Lacs

International Process Customer Support @Gurgaon

Gurgaon

Experience: Not specified

INR 3 - 4 Lacs

Customer Support Representative

Goregaon

Experience: Not specified

INR 1 - 2 Lacs

Workforce Management Analyst

Hyderabad

INR 0 - 0 Lacs

Director - Network Operations For HYD. (Immediate joiner pref.)

Hyderabad

INR 32 - 45 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Teleperformance (TP)

Business Process Outsourcing (BPO)

Paris

RecommendedJobs for You

Technical Analyst

bengaluru

Technical Analyst

Agile Global Solutions, Inc

chennai, tamil nadu, india

Technical Analyst

Teleperformance (TP)

gurugram, delhi / ncr

Technical Analyst

Great Media Technologies Pvt Ltd.

greater kolkata area

Technical Analyst

Great Media Technologies

kolkata

Technical Analyst

Jagdamba Laboratories

bhakrota, jaipur

Technical Analyst

Momentive Software

pune, maharashtra, india

Technical Analyst

Momentive Software

pune, maharashtra, india

Technical Analyst

TRANSGRAPH CONSULTING PRIVATE LIMITED

hyderabad

Technical Analyst

india