Tech Support Specialis

5 - 10 years

3 - 8 Lacs

Posted:17 hours ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Role & responsibilities

- Monitor and respond to client on issues through monitoring tools

- Take key actions as per SLA

- Support users as per SLA

Preferred candidate profile

- Tech who have worked in IT companies MSP/MSSP supporting clients

- English fluency is a MUST (Read-Write-Comprehension)

- Experienced IT support tech who can support maximum areas

- Can work in shifts for 24/7 support company

* Salary will be provided accordingly.

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