Tech Support

The Tech Support role at Kleo is a crucial position that involves being the first point of contact for client-facing technical issues. Your responsibilities will include conducting live client demos, managing remote installations, troubleshooting and resolving technical issues, tracking bugs, and ensuring effective communication with clients. Additionally, you will collaborate with the product and engineering teams to provide feedback on client issues for development purposes. To excel in this role, you should have proven experience in a tech support or client-facing engineering role, strong troubleshooting skills, and the ability to explain technical issues clearly to non-technical clients. Hands-on experience with installations and remote support tools, along with good problem-solving and communication skills, are essential. You will be expected to work onsite in Mangalore, aligned to UK hours, and have a minimum of 1 year of work experience in a relevant field. Kleo offers a competitive salary, opportunities for career progression, a global client base to work with daily, and a fast-paced, supportive environment where your contributions truly matter. This is a full-time position that requires the ability to commute or relocate to Dakshina Kannada, Karnataka, and availability for night shifts. If you are looking to join a dynamic team where your technical expertise and client interaction skills will be valued, then this Tech Support role at Kleo could be the perfect fit for you.,