Posted:2 days ago|
Platform:
Work from Office
Full Time
#At least 2-year of experience as a Remote Support Technician or similar role.
# Bachelor or Diploma degree in Information Technology, Computer Science or equivalent.
# Remote Support Technician in technical support.
# Ability to work under pressure & ability to prioritize tasks based on urgency and importance
# Motivation to learn new skills and technologies.
# Good understanding of Outlook Installation , Printer Troubleshooting Similar Troubleshooting Process
# Understanding Windows, Macintosh.
# Good time-management skills & Great interpersonal and communication skills.
# Handle customer complaints, provide appropriate solutions and alternatives within the time limits;
#Speak with customers over the phone to provide step-by-step instructions for troubleshooting tech issues.
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