Tech Lead - OTT/Streaming

Amagi is an AI-enabled industry cloud platform built for the new video economy, helping media companies modernize operations, unify streaming and broadcast workflows, and drive advanced monetization. From live remote production and real-time ad decisioning to automated playout and global content syndication. We operate a dynamic content and advertising marketplace and offer fully managed broadcast services that ensure 24/7 reliability and compliance. Trusted by 56% of the Top 50 media companies globally, Amagi powers over 7,000 channel deliveries across 300+ content distributors, processing 500K+ hours of content and generating 26 billion+ monetized ad impressions. Headquartered in Bengaluru, India, with a 1000+ member global team across Americas, EMEA and APAC, Amagi is redefining how media is created, distributed, and monetizedintelligently and globally.

Our identity and mission:

Work Mode : In Office

Location : Bengaluru (Bannerghatta Road)

Job Profile:

The Tech Lead will act as the main technical interface point with assigned customers to ensure that channel go-live happens on time, with quality. Be a partner to Project Manager and provide technical leadership during customer calls. It's a joint responsibility of the tech lead and PM to teach customers and educate them about whats possible and what's not.

Key Responsibilities:

• Understand how the customer will deliver assets, metadata, playlists, and write requirement specifications for the customization team.
• Understand any automation/customization/reporting requirements and any other requirements from requirements, write requirement specs, and coordinate with internal Engineering/Customization
• Work with customers and internal teams on any change in requirements.
• Understand customer requirements and advise on how to use Amagi’s products and services to fulfil those requirements.
• Work closely with Implementation Engineers to deploy and configure Amagi’s and third-party software solutions, and ensure the configurations and deployment are proper
• Build trusting relationships with customers and partners
• Adopt quality as a mindset. Ensure that everything being sent or delivered to the customer is tested and works as expected. Double-check the technical work done by the Product and Engineering team, the Customization team, DevOps, and/or the implementation teams
• Obtain a deep understanding of ALL Amagi products and services
• Guide, train, and mentor Implementation Engineers
• Work with the Engineering team to understand new features and deploy new customer requirements that are otherwise not supported by the product
• Be available to work in the US Shift

Skills and Expertise Required:

• Our ideal candidate has atleast 8 years of experience in the Media Tech domain, with at least 2 of them in an external customer-facing role.
• Expertise in Playout and Live orchestration systems
• Expertise in asset and metadata ingest and transcoding
• Expertise in at least one scheduling system
• Expertise in at least one playout system and graphics insertion system
• Experience in working with Transport Stream and various encoders
• Expertise in stream delivery over internet technologies - SRT, Zixi, HLS, DASH
• Expertise in stream delivery over fiber, ASI, and SDI
• Expertise in AWS media services - Medialive, Mediastore, MediaTailor, etc
• Knowledge of how EPG works
• Good Communication Skills
• Advanced Knowledge of various video codecs and standards
• Advanced knowledge of how playout systems work
• Good Interpersonal Skills
• Good Communication Skills

“Amagi is an equal opportunity employer and does not discriminate against applicants based on their gender, marital status, race, religion, color, age, capacity to work, sexual orientation, or status as a protected veteran.”