Tech cum CRM Intern

Position : Tech cum CRM Intern

Key Responsibilities

• Manage, update, and maintain CRM data on a daily basis.
• Conduct CRM audits, data cleaning, and reporting.
• Support integration of CRM with other platforms (sales, marketing, customer support).
• Troubleshoot and provide first-level technical support for software and system-related issues.
• Generate performance reports, dashboards, and customer insights.
• Assist in CRM automation, workflows, and process improvements.
• Coordinate with sales, marketing, and customer service teams for effective lead and customer management.
• Research, test, and suggest new tech tools for improving operations.
• Document technical and CRM processes for internal training and usage.

Desired Skills & Qualifications

• Pursuing/completed Bachelor’s degree in Computer Science, IT, Business, or related field.
• Basic understanding of CRM platforms (Zoho, HubSpot, Salesforce, or similar).
• Proficiency in MS Excel/Google Sheets for data management & reporting.
• Strong problem-solving and analytical mindset.
• Eagerness to learn new tools and implement automation.
• Good communication skills and ability to work with cross-functional teams.
• Attention to detail and ownership of tasks.

What We Offer

• Practical, hands-on exposure to CRM and business technology operations.
• Opportunity to work in a high-growth health & wellness brand.
• Mentorship and learning in both tech and business domains.
• Stipend + Incentives based on performance.
• Potential for a permanent role at Kapeefit based on internship performance.

Job Type: Internship
Contract length: 4 months

Pay: ₹5,000.00 per month

Benefits:

• Health insurance

Work Location: In person